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Sales Overview Desktop
Sales Overview Desktop The Sales Overview Desktop is where Sales Agents will enter orders, view training or script documents, punch in and out of the Time Card, look at the call log, and view commission stats and performance reports. Tiles: The top ...
HR Reports
Module: Human Resources Topic: Reports Version(s): Version 5.1 and up Editions: All Editions The HR Reports allow you to various data for agent's. Navigate to HR>Reports. Agent Ratio Report You can view individual agent statistics using the Agent ...
Processing Overview
Module : Processing Overview Page Topic : Page Overview Version(s) : Version 5.1 and up Editions : Standard, Commerce, Call Center The Processing Overview Desktop will provide a snapshot for daily processing. Pending processing tasks are displayed in ...
5.1.12 - New Overview Screens
Version: 5.1 Patch: 012 Title: New Overview Screens Application Category: Other Patch Type: Feature Description: The following screens have been redesigned. Each of these screens include new graphs, charts, and tiles to provide a better overview of ...
Customer Service Overview Desktop
Module : Customer Service Overview Desktop Topic : Page Overview Version(s) : Version 5.1 and up Editions : Standard, Commerce, Call Center The Customer Service Overview Desktop is where Customer Service can lookup customers or orders, view training ...