Processing Overview

Processing Overview

Module : Processing Overview Page
Topic : Page Overview
Version(s) : Version 5.1 and up
Editions : Standard, Commerce, Call Center



The Processing Overview Desktop will provide a snapshot for daily processing. Pending processing tasks are displayed in the five tiles that line the top of the page. Below this, an overview of orders, payments, and shipments processed are displayed on the left column, and on the right is a breakout of Item Statuses.

 




Tiles :

The five tiles lining the top of the Processing Overview Desktop are intended to provide an at-a-glance look at pending processing tasks. Each of the tiles can be clicked on to bring you to the intended processing screen.





The Imports tile links to the Imports page. This is where order imports are run to bring orders into OrderLogix for processing.





The Subscription Orders tile will display a count of subscriptions that have not been processed. It includes subscriptions that are active where the next ship date has gone by and have not yet been created. The tile links to the Continuity Processing page, which is where continuity orders are created.





The Process Payment tile will display a count of items in Item Pay Ready and Item Awaiting Authorization status. The tile links to the Payment Processing page where you can create payment batches and/or process payment batches.





The Create Shipments tile will display a count of items in Item Ship Ready status. The tile will link to the Export Processing page where a fulfillment file can be created.





The Confirm Shipments tile will display a count of items in Item Awaiting Ship Confirm status. The time will link to the Imports page where a shipment confirmation import can be run to import tracking details.

 



Orders :

The Orders module will display a count of Imported, Entered, and All orders for a given system entry date range selected on the slider bar.

  • Imported : the count of orders that were imported via Import or API.
  • Subscription : the count of orders that were created from a subscription.
  • Entered : the count of orders that were manually entered.
  • All : a count of all orders.

 



Payment Transactions :

 

The Payments module displays counts of transactions approved on the 1 st  processing attempt, Approved on a resubmit, Declined in the 1 st  Attempt, Declined on the resubmit, and Credits for a given payment date range selected on the slider bar.

  • Approve 1 st  Attempt:  Payment transactions that were approved on the first processing attempt.
  • Approve Resubmit : Payment transactions that were approved after being resubmitted with at least one prior decline.
  • Decline 1 st  Attempt : Payment transactions that were declined on the first processing attempt.
  • Decline Resubmit:  Payment transactions that were declined after being resubmitted with at least one prior decline.
  • Approved Credits:  Credit payment transactions that are approved.
  • Debits Pending:  Debit payment transactions with no result.
  • Credits Pending:  Credit payment transactions with no result.
  • Declined Credits:  Credit payment transactions that are declined.
  • All:  All payment transactions in the date range.

 



Shipment Transactions :

The Shipments module displays a count of transactions in Shipment Delivered and Awaiting Confirmation for a given shipment date range selected on the slider bar.

  • Shipment Delivered : Shipment transactions that have been confirmed shipped.
  • Awaiting Confirmation : Shipment Transactions that have been sent to fulfillment, but have not yet been confirmed shipped.
  • All:  All shipment transactions in the date range.



Item Statuses :

 

 

The Item Statuses module provides a count of items in open order statuses (statuses that are not final) and displays a pie chart to visualize the proportion of open items that each status contributes.



Other Considerations :

  • The word "Subscription" on this page may show something different (i.e. Autoship, Continuity, etc.) depending on what is configured in the system preferences. 
  • This page is client restricted. If a user has clients assigned on the user set up, then only data for those clients will display on this page. 
  • The count of orders in the subscription tile will use the subscription settings set in the System Preferences in attempt to determine an accurate number of subscriptions eligible to be created (excluding subscriptions with outstanding items or older than the max days from due date).
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