Orders not exporting when running manually

Orders not exporting when running manually

  1. Confirm Product Groups for each item is selected
  2. Determine if Locations are required for this export.  
  3. Date Picker isn't showing?
    1. When the schedule is open the date picker doesn't display. You must close the schedule after opening it to allow the date picker to show. Make sure that you have today's date selected in the pickers. Please note, the Start Date always defaults to 1 year ago, so you need to be careful when manually running.


    • Related Articles

    • Using Coupon Codes on Imports vs Manually Entered Orders

      Module: Advertising Path: Company Data -> Advertising -> Coupon Codes Topic: Import vs Manual Orders and Coupon Codes Version(s):   Editions:  Coupon codes on imported orders differ from coupon codes on manually entered orders in that they are ...

    • Sales By Origin Report includes Continuity Orders

      The Sales By Origin Report, located under Reports -> Sales Reports, includes Continuity Orders in its totals. Currently the only way to filter out continuity shipments from the Sales by Origin Report is if the subsequent product offers are setup with ...

    • SEVERE: There are # DUPLICATE ENTRIES for Customer: {BILL FIRST NAME BILL LAST NAME} - Enter Order Manually

      Message: SEVERE: There are # DUPLICATE ENTRIES for Customer: {BILL FIRST NAME BILL LAST NAME} - Enter Order Manually Explanation:  The Customer Match settings that you have selected on import, there are still multiple customer records available to ...

    • Allowing Holds on preauthed orders

      Hold is an option you can enable on the Demographics tab of the Script Properties window (located under Company Data -> Advertising -> Maintain Scripts). Checking the box next to Holds will allow users to enter a hold date when submitting orders. ...

    • Editing a Source that is in use on calls/orders

      When editing a source in OrderLogix (Navigate to COMPANY DATA>ADVERTISING>SOURCE and click the edit pencil icon next to the source that needs to be changed) that has already been used on a call and or order,  you will get a dialog box that will ...