Order Status Definitions

Order Status Definitions

Module: Order Detail Screen
Topic: Order Status Definitions
Version(s): Version 5.1 and up 
Editions: Standard, Commerce, Call Center

The status of an order will be either New, Open, or Closed. The status of the Items on the order determines the status of the order.
New - An order will be New if all of the items on the order are at Not Yet Available status. This is an order that has not yet been Pre-Payment Processed.
Open - The order status will be Open if any of the items on the order are at a status that is not final.
Closed - An order will appear Closed if all of the items are in a final status.

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