Object reference not set to an instance of an object.

Object reference not set to an instance of an object.


Explanation:  The DNIS is missing on the order and the system is unable to associate the order to a valid Source.

Suggested Resolution
: Confirm that a value is being supplied in the DNIS field.



If the above suggestions have not helped you to resolve your error, please contact OrderLogix Customer Care for assistance. Thank you!


    • Related Articles

    • Object reference not set to an instance of an object.

      OrderLogix Real-Time Order Submission API Message: Object reference not set to an instance of an object. Explanation: The DNIS is missing on the order and the system is unable to associate the order to a valid Source. Suggested Resolution: Confirm ...
    • Action > Set Timeout

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Timeout On the Form view, clicking on a user defined button created in the ...
    • Action > Set Custom Value

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Custom Value On the Form view, clicking on a user defined button created ...
    • Action > Set Disposition

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Disposition On the Form view, clicking on a user defined button created in ...
    • Action > Set Element Visibility

      Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Element Visibility On the Form view, clicking on a user defined button ...