Media Types

Media Types

Module: Media
Topic: Media Types
Version(s): Version 5.1 and up 
EditionsCall Center

The Media types area is where you set up media types and the Ad types that will fall under the category.

To return to the previous page, click the  Back button. To print the module, click the  Print button.


The screen lists Media Type, Media Type Code and Client.



  

  1. To add a new Media type, click on the  Add New Media type button in the blue module bar.
  2. To edit an existing Media type, click on the  edit pencil next to the Media type you wish to edit.
  3. A new Media Type Details window will pop up.



  1. Enter a name for the Media Type.
  2. Add the Media Type Code.
  3. Select the Client that the Media Type is associated to.
  4. Choose an Ad Type from the drop down list to add to this Media Type.  Click the  Add Ad Type button to add this Ad type.
  • To edit an existing Ad Type, click the  pencil icon next to that type. You can enter performance metrics information for the following qualities:
    • Duration.
    • Calls per K.
    • Trickle Percent. 
    • Trickle Hours.  This is the expected number of hours after the ad airs that calls are expected for this Ad Copy.
    • Order Close Rate.  This is the expected close rate for this Ad Copy.
    • Average Ticket.  This is the expected revenue per call.
    • Average Talk Time.  This is the expected talk time per call.
  • To save this information, click the  save icon.
  • To cancel editing a Media Type, click the  cancel edit icon.
  • To delete a Media Type, click the  red X next to the media type.
    • Click the  Save button and the Media Type will be saved with the selected Ad Types (if any), and the window will close.
    • To cancel any of the current changes you have made, click the  Cancel button. This will close the Media Type Details window without saving any changes.
    • To delete the Media Type, click the  Delete button. This will prompt you to make sure you want to delete this item. Clicking yes will delete the Media Type and close the Media Type Details window.

      Note: You cannot delete when you are trying to add a new Media Type.
  • To print the current Media Type window, click the  Print button.




Media Types
Copyright 2019
Revised 5.7.2019
    • Related Articles

    • Media

      Module: Media Desktop Topic: Module Overview Version(s): Version 5.1 and up Editions: Commerce, Call Center The Media Desktop is an area you can use to view, add, delete and modify media information that your company uses. Ad Copy Ad Types Media ...
    • Pay Types

      Module: Media Topic: Pay Types Version(s): Version 5.1 and up  Editions: Call Center The Pay Types area is where you set up Pay Types associated to Media Schedules. To return to the previous page, click the  Back button. To print the module, click ...
    • Call Types

      Module: Call Data Topic: Call Types Version(s): Version 5.1 and up  Editions: Call Center Editions Navigate to the Call Type module from the Company Data menu. (Company Data > Call Data > Call Type) To return to the previous page, click the  Back ...
    • Media Formats

      Module: Media Topic: Media Formats Version(s): Version 5.1 and up  Editions: Call Center The Media Formats section is where you set up Media Formats that are associated with a TV/Radio Station or other media outlet. To return to the previous page, ...
    • Media Schedules

      Module: Media Topic: Media Schedules Version(s): Version 5.1 and up  Editions: Call Center The Media schedules area is where you set up time slots for your ads to run, the amount of money to be spent on the schedule, the number of runs for the ad, ...