Gross Sales Summary Report Definitions

Module: Reports
Path: Reports > Performance Reports > Gross Sales Summary Report
Topic: Gross Sales Summary Report
Version(s): 5.1 and up
Editions: All
What Is Gross Sales Summary Report
- Performance Reports
- Gross Sales Summary Report - Gross Sales Summary Report.
Making The Connection
Where Will I See This Within OLX?
This report is based on calls that are created when an agent enters the new order screen (not call collector calls)
What Imports/Exports Relate to Gross Sales Summary Report?
- At this time there are no imports/exports related to the report
Setup

Preview
- View Report
- Displays results
- Displays the toolbar

- Hide Controls
- Hides report filters
- Show Controls
- Displays report filters
- Show Schedules
- Displays schedule editor
- Format filter will display at top of screen
- Delivery and Encryption tabs will display on bottom left of screen
- Show Instances
- Displays list of previously ran and pending reports. Click on the status to review the job log.
- Close
- Close out of the report popup.
Report Definitions
Filters
Filter | Definition |
Date Type | - User Selected
- Allows the user to select any calendar day for start and end range.
- Last Week (S)
- The previous week starting with Sunday will automatically be set in the Date Range
- Last Week (M)
- The previous week starting with Monday will automatically be set in the Date Range
- This Quarter
- Date Range will set to the current quarter based off the current date and which quarter it falls in:
- First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
- Second quarter, Q2: 1 April – 30 June (91 days)
- Third quarter, Q3: 1 July – 30 September (92 days)
- Fourth quarter, Q4: 1 October – 31 December (92 days)
- Last Year
- Jan 01 of previous year to Dec 31 of previous year
- Last Month
- Day one of previous month to the last day of the previous month
- This Week (S) - Sunday
- Current week from Sunday to the following Saturday
- This Week (M) - Monday
- Current week from Monday to the following Sunday
- This Month
- First day of current month to last day of current month
- This Week to Date (S) - Sunday
- Sunday of current week to current date
- This Week to Date (M) - Monday
- Monday of current week to current date
- This Month to Date
- First day of current month to current day
- Tomorrow
- Current day plus one
- Now to End of Week (S) - Sunday
- Current day the next Sunday
- Now to End of Week (M) - Monday
- Current day to the next Monday
- Now to End of Month
- Current date to last day of the current month
- Now to End of Year
- Current date to Dec 31 (current year)
- Last Quarter
- Date Range will set to the previous quarter based off the current date and which quarter it falls in:
- First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
- Second quarter, Q2: 1 April – 30 June (91 days)
- Third quarter, Q3: 1 July – 30 September (92 days)
- Fourth quarter, Q4: 1 October – 31 December (92 days)
- This Quarter To Date
- Date Range will set to the current quarter based off the current date up to the current dates data:
- First quarter, Q1: 1 January – 31 March (90 days or 91 days in leap years)
- Second quarter, Q2: 1 April – 30 June (91 days)
- Third quarter, Q3: 1 July – 30 September (92 days)
- Fourth quarter, Q4: 1 October – 31 December (92 days)
- Year to Date
- Jan 01 (current year) to current date
|
Fiscal Week
(only shows during manual run when utilizing User Selected Date Type above) | This will set the below Date Range to the Monday - Sunday date range selected from this drop down. |
| The date the call/order came in |
Report Layout | 3-layer filter to display report data (see Grouping below)
example if set to Client/Team/Date:
|
Expand | - None
- will not expand any of the selected groupings and only show the first layer of the Groupings set in Report Layout
- One
- will expand only the first Grouping to display the first and second layer of the Groupings set in Report Layout
- Two
- will expand all Groupings to display all layers of the Groupings set in Report Layout
|
Format
(only shows when setting up a schedule) | This is the format that the report will export in:
- PDF
- Excel
- CSV
|
|
| The client of the source of the call/order
|
| Show in the report:
- Checked - show active and inactive Clients
- Unchecked - only show active Clients
|
| The team of the employee who took the call/order
|
Grouping/Report Layout
Grouping | Definition |
| Client | The client of the source of the call/order |
Date | The date the call/order came in |
Employee | The employee who took the call/order |
Team | The team of the employee who took the call/order |
|
|
Column Definitions
Column | Definition |
ANS # | The number of calls in the date range |
VALID # | The number of calls with dispositions that are set to count against an agent's close rate as determined by the script |
SALES # | The numbers of orders in the date range (does not include auto generated orders) |
CLOSE % | SALES # / ANS # |
ADJ CLOSE % | SALES # / VALID # |
ADDS # | The number of orders that had at least one ADD item |
ADD % | ADDS # / the number of orders that had the opportunity to sell an add on item based on script settings |
CROSS # | The number of orders that had at least one XSL item |
CROSS % | XSL # / the number of orders that had the opportunity to sell an Xsell item based on script settings |
AP # | The number of orders that had the opportunity to sell an autoship generating item |
AUTO # | The number of orders that had at least one item that spawned an autoship sequence |
EST AUTO % | AUTO # / AP |
EMAIL # | The number of orders that had a valid email address |
EMAIL % | EMAIL # / SALES # |
CHECK # | The number of orders that were paid with a Telecheck |
CHECK % | CHECK # / SALES # |
Frees # | The number of orders with a product offer that has a zero-dollar unit price and are not an 'ADD' item type |
REV $ | (Quantity * UnitPrice) + Shipping of the orders |
RPC $ | REV $ / ANS # |
AVE T $ | REV $ / SALES $ |
Grand Totals | Sum of column(s) |
Copyright 2019
Revised 2.13.2026
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