If you do not use “internal inventory” within OrderLogix, and

still intend to place a product offer(s) on an order that you don’t

currently have in stock you do this by using the “disallow payment

processing” function at the base item level. Note: This feature

still works if you do use internal inventory, however it's recommended

to allow the "back order" process via inventory control this.

 

If you navigate to Company Data>Product Data>Item list and then click

on the edit pencil icon next to the item that you are looking to

withhold from payment batches, you will see the feature “Pay

Process:” with a drop down menu that’s defaulted to “allow.”

If you choose “disallow” and save the changes, that particular

item(s) will not be included in payment processing until you modify

the item and allow it again.

 

If you pre-auth your product offer(s) for manual order entry via the

script settings, and a user selects one that is associated to an item

that is “disallowed” for payment processing that offer will not be

eligible to participate in the pre-auth. You will not even see the

pre-auth icon next to the offer, however it will be eligible to

participate as soon as you “re-allow” if for payment processing.

 

Once you "allow" payment processing for the item again, the orders

that were previously "held" out of the batches will then be included

in an "auth and settle" payment batch the next time one is created,

and the corresponding product group(s) are selected.