Custom Values

Custom Values


Module : Custom Values
Topic : Module Overview
Version(s) : Version 5.1 and up 
Editions : Commerce, Call Center




The custom values feature allows users to assign custom name/value pairs to certain features in OLX, such as products and clients. Occasionally users need to define more fields for a particular feature than what can be supported by the feature’s dialog. The user can assign any number of custom values to designated sections of the system, instead of custom programming being limited to the existing fields that were not being used during the set up process.

The following sections can be assigned custom values:

  • Campaigns
  • Clients
  • Employees
  • Products
  • Product Groups
  • Sources
  • Toll Free Numbers

When you add or edit any of these features, a new tab will appear containing the custom values screen. 


To add a new custom value, click on the   “Add new record” button. This will insert a new row into the table and present two text boxes.


  1. Enter the custom name into the first field, and then the value into the second. The value can be any string, it does not have to be numeric.  Note: Field names must be unique for each individual feature.

Click the save icon to save the new custom value.

Click the arrow icon to cancel the custom value instead.

    • To edit an existing custom value, click the  pencil edit icon.
    • To delete an existing custom value, click the  red X icon.

    • Related Articles

    • Custom Values

      Module: Custom Values Topic: Module Overview Version(s): Version 5.1 and up  Editions: Commerce, Call Center The custom values feature allows users to assign custom name/value pairs to certain features in OLX, such as products and clients. ...
    • Custom Values

      Module: Custom Values Topic: Module Overview Version(s): Version 5.1 and up Editions: Commerce, Call Center The custom values feature allows users to assign custom name/value pairs to certain features in OLX, such as products and clients. ...
    • 5.1.113 - System Preference Custom Values and Disposition Code Check

      Version: 5.1 Patch: 113 Title: System Preference Custom Values and Disposition Code Check Application Category: Other Patch Type: Feature Description: Added custom values editor to System Preferences popup. Added new custom value type of ""system"" ...
    • Admin - Custom

      Module: Customer Portal Path: Admin > Custom Topic: Custom OLX Version(s):  5.1 OLX Editions: Commerce, Call Center The Custom tab is where custom fields and values will be added. As this is a Beta version of the Customer Portal this tab is not being ...
    • Manage Scripts: Custom Fields

      Module : Manage Scripts Path: Campaigns > Advertising > Maintain Scripts Topic : Custom Fields Version(s) : Version 5.1 and up Editions : All Editions What Are Scripts Scripts are the rules setup for order entry, whether the order is entered into the ...