Condition > Phone Number

Condition > Phone Number

Info
Module: SIM
Path: Campaign > Advertising > Maintain Scripts > Forms tab
Topic: Interactive Condition Settings
Version(s):  5.1 & up
Editions: Commerce and Call Center

Condition > Phone Number

When you click on a button to bring up Interactive Settings popup, you can set criteria for how that button will behave.


You can group conditions together so that multiple conditions are taken as a singular criterion within the system
  1. Select Add Condition
  2. Select AND or OR
    1. AND - both conditions must be true
    2. OR - only one condition must be true
  3. From the dropdown, select Phone Number

  1. Match Y/N
    1. unchecked - pattern must NOT match to trigger action
    2. checked - pattern must match to trigger action
  2. Pattern
    1. You can use as much or as little of the text along with the wild card * depending on how strict you would like the rule to be set.
  3. Save - save changes and close popup
    1. Cancel - closes popup with no changes made
    2. Delete - removes condition
  4. When all conditions are set you can move on to Action.

Use Cases and Example

You may want to consider using Phone Number as a condition to make sure the pattern entered is eligible.




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Revised 5.20.2025