Best Practices: Copy Button and Custom Values
The
Copy button () is an option that is available on many pages in OrderLogix
including Items, Offers, Sources, Shipping, Employees and more. When you are
setting up a large amount of similar data at one time, using the copy button
can make this process much quicker. The copy function creates a new line
item with the same selections as the original with "Copy of" appended
at the beginning of the name. You will want to be mindful that, while all
selections are copied to the new item, Custom Values will not be copied. These
will need to be manually re-entered for the new item. If you have any further
questions regarding the copy button or custom values, please contact OrderLogix
Customer Care. Thank you!
Related Articles
SIM - Adding/Editing Custom Fields
Module : SIM Elements Path: Campaigns > Advertising > SIM Custom Fields Topic : Adding/Editing Custom Fields Version(s) : Version 5.1 and up Editions : All Editions You can create form specific custom fields, to capture and display additional ...
Action > Set Custom Value
Module: SIM Path: Campaign > Advertising > Maintain Scripts > Forms tab Topic: Interactive Action Settings Version(s): 5.1 & up Editions: Commerce and Call Center Action > Set Custom Value On the Form view, clicking on a user defined button created ...
Short Call Duration and Short Abandon Duration default values
In the OrderLogix editions that include call data, the default Short Call Duration is 15 seconds and the default Short Abandon Duration is 15 seconds as well. This means that any calls answered that are <= 15 seconds will be reported as a short ...
SIM - Global Custom Fields
Module : SIM Elements Path: Company Data > Advertising > SIM Custom Fields Topic : Global Custom Fields Version(s) : Version 5.1 and up Editions : All Editions If you want to create custom fields to be used across many different forms, you can ...
WARNING: CUSTOM_# has a value but the DNIS "X" does not have custom # enabled.
Message: WARNING: CUSTOM_# has a value but the DNIS "X" does not have custom # enabled. Explanation: A custom field was populated for the order, however this field is not enabled on the script associated to this DNIS. Suggested Resolution: Either ...