5.1.308 - Hold Auto Recovered Orders

5.1.308 - Hold Auto Recovered Orders

Version: 5.1
Patch: 308
Title: Hold Auto Recovered Orders
Application Category: Other, Order Entry
Patch Type: Feature


Description:

Modified Order auto recovery (aka Auth Without Orders process) to put items in a status of Item Pending Review... when the order has been recovered by this automated process. This allows CS agents to review the orders and confirm that the orders are actually valid before any further processing activity takes place. 


Articles:


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