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Aug
10
New KB Article (Item Awaiting Authorization)
Posted by Lauren Gowell on 10 August 2017 12:39 PM
I have published a new article to the Knowledgebase. The article covers why an item may be in Item Awaiting Authorization status and how to resolve this. You can view the article here: 

http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/387/0/item-awaiting-authorization
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Jul
25
I have published a new article to the Knowledgebase. The article answers the question of what happens to existing orders when you change the name of a Product Offer. You can view the article here: 

http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/386/83/q-what-will-happen-to-existing-orders-if-i-change-the-name-of-a-product-offer
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May
31
I have published a new article to the Knowledgebase. The article explains how to automatically stop continuity sequences for orders in unfavorable statuses, why you would want to do so, and what displays on the customer record when this has been done. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/384/0/automatically-stopping-continuity-subscriptions-for-orders-in-unfavorable-statuses
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May
8
New KB Article (Partial Shipment Processing Options)
Posted by Lauren Gowell on 08 May 2017 11:47 AM

I have published a new article to the Knowledgebase. The article explains what the two partial shipment processing options do an when you would want to use them. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/382/0/partial-shipment-processing-options


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May
8
New KB Article (Using Zip Encryption & Decryption in OrderLogix)
Posted by Lauren Gowell on 08 May 2017 11:39 AM
I have published a new article to the Knowledgebase. The article explains how to use zip encryption where it is available in the OrderLogix application. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/383/0/using-zip-encryption--decryption-in-orderlogix
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