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May
31
I have published a new article to the Knowledgebase. The article explains how to automatically stop continuity sequences for orders in unfavorable statuses, why you would want to do so, and what displays on the customer record when this has been done. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/384/0/automatically-stopping-continuity-subscriptions-for-orders-in-unfavorable-statuses
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May
8
New KB Article (Partial Shipment Processing Options)
Posted by Lauren Gowell on 08 May 2017 11:47 AM

I have published a new article to the Knowledgebase. The article explains what the two partial shipment processing options do an when you would want to use them. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/382/0/partial-shipment-processing-options


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May
8
New KB Article (Using Zip Encryption & Decryption in OrderLogix)
Posted by Lauren Gowell on 08 May 2017 11:39 AM
I have published a new article to the Knowledgebase. The article explains how to use zip encryption where it is available in the OrderLogix application. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/383/0/using-zip-encryption--decryption-in-orderlogix
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Apr
13
New KB Article (Net Sales Report vs. Cash Flow Report)
Posted by Lauren Gowell on 13 April 2017 04:38 PM
I have published a new article to the Knowledgebase. The article explains differences between the Net Sales Report and Cash Flow Report and how to get the two reports to tie out. You can view the article here: http://support.orderlogix.com/index.php?/Knowledgebase/Article/View/381/84/net-sales-report-vs-cash-flow-report
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Sep
16
OrderLogix Monthly Maintenance
Posted by Jeremy Boyd-Luke on 16 September 2016 01:57 PM

ATTENTION: Our September monthly maintenance will occur:  Monday 9/19/2016 from 12:00 AM EST to 2:00 AM EST.

A separate email  has been sent to the technical contacts for your organization. Typical  downtime for scheduled maintenance of your instance should be one half hour or less.

It is important to remember that there will be intermittent outages during this entire window and that access to the OrderLogix API is also impacted during this tim


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